At MTM Transit, Every Trip is Important.
Access to the grocery store, employment, medical care, and other community services are vital components of a healthy, productive life.
From utilizing mobility management tools like assessments and travel training to promote public transit ridership, to fully managing the operation of fixed route and paratransit services, to overseeing quality assurance for multi-vendor transit systems, we can help solve even your toughest transit challenges. We remain committed to providing quality transit services to individuals who, without reliable transportation, may be unable to take advantage of employment opportunities, get to the doctor, and access other community resources.
Our Vision:
Communities Without Barriers.
Case Studies
Our mission is to help agencies meet the transportation needs of their communities — specifically, transit-dependent populations — while ensuring an exceptional passenger experience.
“Safety is not just a priority; it’s a core value that shapes everything we do. My goal is to instill a sense of responsibility for safety in every team member and create an environment where zero accidents are not just a philosophy but a reality we live by.”
Michelle Banks
Manager, Safety and Training
News
“Quentin’s travel trainer listened to my concerns and questions, provided open communication, and checked in often. Quentin’s confidence has gone sky high, and he has changed from being shy to wanting to get out and do more. This program has made him so independent.”
Mother of a Travel Training Graduate
Frequently Asked Questions
We specialize in overcoming barriers to access for transportation-disadvantaged populations, such as the disabled and elderly, by connecting community residents to essential services like medical care, employment, and groceries. Our solutions for fixed route and shuttle services, Americans with Disabilities Act (ADA) paratransit systems, travel training, and paratransit eligibility assessments reduce costs and increase fixed route utilization through tailored mobility management and operations oversight.
MTM Transit’s mobility management tools include paratransit eligibility assessments, travel training, and strategic planning to encourage ridership among underserved groups. This helps clients boost participation in fixed route services, lower paratransit costs, and enhance overall system efficiency for sustainable community transit.
We handle end-to-end operations, from scheduling and dispatching to compliance and performance monitoring, ensuring reliable service delivery. This allows our transit agency clients to focus on strategic goals while we manage daily execution to meet regulatory standards and passenger needs.
Our quality assurance solution helps us oversee vendor performance, implement standardized protocols, and provide ongoing audits to maintain consistency and accountability. This minimizes disruptions and optimizes costs for clients managing complex, multi-partner networks.
We offer integrated platforms like routing, scheduling, and dispatching (RSD) systems, along with fixed route technologies for real-time tracking and analytics. These tools help our clients streamline operations, improve data-driven decision-making, and enhance service reliability.
Through proven strategies like increasing fixed route adoption and optimizing multi-vendor coordination, our partnerships have helped clients cut paratransit expenses by up to 20-30% while expanding access. We collaborate closely to customize cost-control measures aligned with our clients’ budget and goals.
We prioritize equitable access by designing solutions that connect vulnerable groups, like the elderly and individuals with disabilities, to vital resources like healthcare and jobs. Clients benefit from our expertise in compliant, inclusive programming that supports community health and productivity.
Contact our team to schedule a free consultation. We’ll assess your current transit challenges, outline a customized solution, and develop a phased implementation plan to ensure seamless rollout and measurable results.
Transit Technology
As communities are challenged with increasing access while containing costs, MTM Transit strives to achieve these goals while focusing on what matters most: the passenger. Helping the disabled, elderly, and other transportation disadvantaged populations with their transit needs is the core of our operations.
Footprint
42
Divisions
Nationwide
17
States + D.C.
Operating Area
25.5M
Annual
Miles
2.9M
Annual
Trips
100K
Annual Paratransit
Eligibility Assessments
1,900
Annual Travel
Training Sessions
