Learn About MTM Transit & Meet Our Leadership Team
Access to the grocery store, employment, medical care, and other community services are vital components of a healthy, productive life.
As communities are challenged with increasing access while containing costs, MTM Transit strives to achieve these goals while focusing on what matters most: the passenger. Helping the disabled, elderly, and other transportation disadvantaged populations with their transit needs is the core of our operations. In 2009, MTM Health’s leadership team created MTM Transit to offer an unparalleled hands-on management approach for transportation needs. MTM Transit offers viable solutions that help public transit agencies connect the pieces of a community’s transportation options in an effort to increase fixed route utilization, reduce costs, and remove community barriers. From utilizing mobility management tools like assessments and travel training to promote public transit ridership, to fully managing the operation of fixed route and paratransit services, to overseeing quality assurance for multi-vendor transit systems, MTM Transit can help solve even your toughest transit challenges. We remain committed to providing quality transit services to individuals who, without reliable transportation, may be unable to take advantage of employment opportunities, get to the doctor, and access other community resources. Over the past 16 years, MTM Transit has grown responsibly by focusing on the passenger experience and providing unparalleled hands-on management. We’ve also enhanced our service offerings, growing with our clients to offer innovative services like on-demand microtransit systems.42
Divisions
17
States + D.C.
25.5M
Annual Miles
2.9M
Annual Trips
2,000+
Employees
100,000
Annual Eligibility Assessments
1,900
Annual Travel Training Sessions
Mission
Vision
Our mission is to help agencies meet the transportation needs of their communities—specifically, transit-dependent populations—while ensuring an exceptional passenger experience.
Core Values
MTM Transit’s five core values guide our employees in providing the highest quality customer experience possible and helping clients achieve their goals:
About Our Affiliate MTM Health
Since 1995, MTM Health has managed non-emergency medical transportation (NEMT) for state and county governments, managed care organizations (MCOs), health systems, and other programs involving transportation for the disabled, underserved, and elderly. As one of the nation’s largest, most experienced transportation managers, MTM Health provides more than 35 million trips for 24 million individuals in all 50 states and the District of Columbia, and handles over 13.5 million calls through its customer service operations.
Our Focus On Sustainability and Our Environment
Sustainability efforts, climate change, and our environment are ever-growing areas of concern for many Americans and businesses—particularly those in the transit industry. At MTM Transit, we are putting our best efforts forward reduce our carbon footprint and make a positive impact on our industry. Our Climate Impact Statement reflects our commitment to impacting and leading change:
MTM Transit supports efforts to mitigate the impact of climate change, and is committed to lobbying for regulations that support sustainability and positive impact. Working in tandem with our industry partners and peers, we’re advocating for requirements around the use of fuel efficient vehicles in our efforts to reduce vehicle emissions and promote more environmentally friendly means of transportation for our clients and passengers.
To support this statement, we’re committed to introducing electric and hybrid vehicles into our fleets nationwide, installing solar lighting in our facilities, utilizing re-refined fluids in all of our vehicles, and enhancing our recycling efforts. But this is just the start—we’re on a mission to be the transit industry’s premiere green partner, and are continually exploring new opportunities for going green and making a difference for our environment.
Leadership
MTM Transit leadership, led by President and CEO Alaina Macia and COO Brian Balogh, are dedicated to living out of vision, mission, and core values. Meet our leadership team and learn more about their backgrounds and expertise!
